1st Call Utilities is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. We may collect personal details such as your name, phone number, email address, property address, and any information you provide when contacting us or requesting our services. In addition, we may automatically collect certain technical data such as your IP address, browser type, and website usage information through cookies and similar technologies.
We use the information we collect to respond to enquiries, provide and manage our services, schedule appointments, improve our website, and communicate important updates related to your requests. We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted contractors or service providers where necessary to deliver our services, or when required to comply with legal obligations.
Our website may use cookies to enhance user experience and analyze website performance. You have the option to disable cookies through your browser settings if you prefer. We take reasonable steps to protect your personal data from unauthorized access, misuse, or disclosure, although no online system can be guaranteed to be completely secure.
You have the right to request access to the personal data we hold about you, request corrections, or ask for your data to be deleted where applicable. You may also withdraw your consent at any time. If you have any questions or concerns about this Privacy Policy or how your data is handled, you can contact us using the details provided on our website.